Privacy Policy for Rust Desk Landscaping

This Privacy Policy explains how the Rust Desk Landscaping website collects, uses, and shares information. It applies to this version of the site as of October 12, 2026.

Who operates this website

This website is operated for Rust Desk Landscaping, an independent lawn and garden care business for homes in Charlotte, North Carolina. It is not affiliated with RustDesk software.

You can reach Rust Desk Landscaping at +1 (704) 522-6220 or [email protected]. Quote requests can also be sent through the form on the contact page and the services page.

Information you provide on the quote form

If you submit a quote request, you are asked for:

• Full name
• Email address
• Phone number
• The service you select, or “Not sure yet”
• A message describing the property and the work you want quoted. That message may include a location in Charlotte, approximate lawn or bed size, and access notes
• A required consent checkbox confirming that Rust Desk Landscaping may use this information to reply to your request, as described in this policy

Include only what is needed to quote the work. Do not send Social Security numbers, payment card numbers, copies of identification, or other sensitive records through the form.

Other information involved in sending a request

The form uses a few technical checks so automated messages can be refused:

• A hidden field that visitors are not asked to fill in. If it is filled in, the request is refused and is not treated as a quote.
• A time stamp that records when the form was opened, so a submission sent within a few seconds can be asked to wait and try again.
• After a request is successfully delivered, a short server record may be stored so another submission from the same network cannot be sent immediately. That record is based on a hashed network address and a time. It is not a browser cookie, it is not used to build a profile, and it is not sold.

How a quote request is handled

When you submit the form, the fields are checked. The request is sent by email to Rust Desk Landscaping at [email protected]. The email includes your name, email address, phone number, selected service, and your message. A reply can be sent to the email address you entered. A confirmation on the website appears only after the request is accepted.

There is no customer account, no login, and no marketing list attached to this form. If a request cannot be delivered, it is not saved in a database on this website.

How the information is used

Information from a delivered request is used to:

• Reply to you
• Understand the property and the work you asked to have quoted
• Continue the conversation if you want a visit
• Keep an ordinary business record of that inquiry and of any work that follows from it

The information is not sold. It is not shared for advertising on other websites or apps.

Who else may process the information

The company that hosts the website processes traffic so the pages can load. If a request is delivered, the hosting service and the email path that carries the message process the contents so the email can reach the business. They are involved so the site can run and the message can be delivered, not so this website can market to you.

The host may also keep ordinary server logs. Those logs can include an IP address, browser type, the page requested, and the time of the request. This website does not add a separate analytics product to copy those logs.

Cookies

This website does not set analytics cookies, advertising cookies, or tracking pixels. Fonts are stored on this website. Details are in the Cookie Policy.

How long information is kept

Email that reaches the business is kept as long as needed to answer you and to keep ordinary records of the inquiry or of work you asked to continue. This website does not keep a separate archive of form submissions.

The short record used to slow repeated submissions is stored on the server and is not kept as a customer file. Hosting logs are kept for as long as the host retains them.

Your choices and rights

You can choose not to submit the form. If a request was delivered, you may ask:

• What information from that request the business still has
• For a correction if the details were wrong
• For the inquiry email to be deleted, except where a record has to be kept for work you asked to continue or for a legal obligation

Privacy requests can be sent to [email protected].

Children

This website is written for adults arranging care of a property. It is not directed at children. The form should not be used to send information about a child.

Changes

If the way this site collects information changes, this policy will be updated to match. The date at the top of this page is the date of this version.